Most of the time I have only two bars on the tmobile. I have the iPhone 13 Pro and I have the same exact issues, very poor signal, almost everywhere, sometimes takes minutes until the map downloads if I use any Google map or something like that. My bet would be the issue stemming from Apples software. Call T-Mobile and let them know what was going on then take your phone to the Apple store. Now, before Christmas/Holiday time, my “free with trade” phone and bill has totaled more than my monthly rent. My problem now is because I switched phones, had down payments/taxes billed to me, “upgrade charges”, so on and so forth, my bill for one month was $1183!!! Now, I’m trying to talk to T-Mobile and explain that the causes were all due to Apples software issue but in the end, I don’t think Apple much cares let alone pay the part of my bill I would assume their software issue was the cause of. I updated my iPhone 13 and haven’t had near as many issues. A few days ago I saw the article about the new iOS 15.1 upgrade which specified fixing those issues…then I saw there are recalls on certain models for audio issues (can’t hear other party) that were extended from the 11 series to the 12/12 pro models. I haven’t sent the 12 pro max back yet and I’m glad I didn’t. I am still in the process of returning the 12 pro max but switched to the 13. I was so mad! I thought again that it was probably a software issue but the T-Mobile reps never mentioned any issues. I ended up trading in my phone for the 12 pro max. At the time, I thought it was due to switching carriers. I kept dropping calls, people could hear me but I couldn’t hear them, texts would be marked as not delivered but the receiptient would receive them multiple times, etc. Before I switched, Apple did their 15.0 software release and that’s when my issues started. I was previously with Verizon and switched to T-Mobile in Sept (2021). this is not a T-mobile service issue, this is an Apple issue! So disappointed in Apple- I am a loyal Apple consumer. ![]() I cannot believe that Apple is putting out such crap for the incredible amount of money they charge for their phones (and everything else). I cannot believe that my old 11 pro max was a better operating phone than the 13 pro max. And then when I go home I have to plug in my wifi password again. But the problem with that is I have to rest like 10 times a day- I'm not exaggerating here either. I have even stopped using my phone in the house and use my iPad- my 6 year old iPad works better than my iPhone 13 pro max!!! I have found when I'm out of the house the way to correct the issue is by reseting network settings. When I'm in the house I have to use WiFi. Then I get one bar 5g or no bars, or 3 bars LTE. All of a sudden out of nowhere the phone stops getting data signals. It's like the phone gets confused or something. I had to go through Apple to get a new phone, which was such a hassle since the phone was only like 5 weeks old. ![]() I called T-Mobile like 8-10 for tech help. ![]() I couldn't use anything on my phone that required the internet unless I was on WiFi. ![]() Initially, the phone was great, but then about 2-3 weeks into using it, the internet went out. Sometimes texts go through, other times not. Talk is fine, text is intermittently glitchy. I got the new iPhone 13 pro max in September and I have been having so many signal strength issues from day one. I perviously had an iPhone 11 pro max LTE and the phone was great.
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